Chief Information Officer

Platform Learning, Inc is a National Education Company in a $6.6 billion market providing online educational services to students in grades K through 8 across the United States.

Mr. Sorisi served as Chief Information Officer of Platform Learning and was instrumental for the design, development and deployment of a national online education system and associated compliant business processes where he grew what was a $13 million dollar offline company into a $75 million dollar National Online e-Learning Service Organization.

As a result of developing and deploying the business processes and supporting systems, As CIO , Mr. Sorisi supported two key functional roles serving as CIO and acting COO overseeing all Information Technology and Program Management Operations and led the corporate strategy and planning committee and managed all third party vendors. Mr. Sorisi led the companies growth efforts and formulated a strategic business plan and budget to launch a national online education system and gained board approval and secured funding to scale services across the United States over 2 years. Upon a successful launch of the e-Learning platform and marketing campaigns, the efforts fueled growth as more users were able to access information via the web resulting in increased revenue from $13 million to $75 million annually.

Mr. Sorisi was instrumental in the design and deployment of custom back office applications and system infrastructure successfully implementing CRM, SAP, HRMS systems on a scalable infrastructure which enabled the company to support its user base growth from 10,000 to 50,000. Implemented an Online Media Marketing Strategy to increase student registrations utilizing Ad server technology and email marketing campaigns developed in PHP and HTML resulting in a 500% increase in student enrollment nationally over 2 years.

As CIO and acting COO, Mr. Sorisi saved the company in excess of $280,000 annually through negotiating and outsourcing the Data Center Operations assuring system redundancy and business continuity in compliance with Federal programs. He implemented Business Process Management (BPM) Software realizing savings over $800,000 annually. The implementation reduced process steps in Accounts Payable, improved inventory control and streamlined operational processes resulting in lower overhead and reduced receivables from 90 to 30 days. The process improved the flow and exchange of customer contact information, student records and program billing data which improved the auditing and tracking of key program statistics required for reconciling with Local, State and Federal Agencies.

Further improvements were realized as Mr. Sorisi performed a cost analysis of Telecom, Call Center and Tech Support Services resulting in $2 million in annual savings. He outsourced Call Center operations to SITEL offshore resulting in $1 million in annual savings and improved customer satisfaction from 70% to 95% as these were Bi-Lingual representatives. He then outsourced Tech Support to CGS realizing $300,000 in annual savings. Implemented new business processes for forms processing division decreasing cycle time from 3 days to 1 day and also improved email processing from 2 days to same day service and re-negotiated Telecom contract which led to $450,000 in annual savings.